Privacy Policy

1. Who we are

FairOrigin Global ("we", "our", "us") is a sourcing, trading, export and brand-development company. This policy explains how we handle information submitted through our website.

2. Information we collect

When you use our contact or partnership forms we collect the information you provide — typically your name, work email, company name, country, categories of interest and the content of your message. We do not intentionally collect sensitive personal data.

3. How we use information

• To respond to your enquiry and follow up on business opportunities.
• To keep records of commercial correspondence.
• To improve the relevance of information we share with you.

4. Legal basis

We process personal data on the basis of your consent (when you submit a form) and our legitimate interest in operating and growing our business.

5. Sharing and third parties

Form submissions are processed by our website hosting provider and delivered to our internal trade desk. We do not sell personal data. We may share information with service providers that support our operations under confidentiality obligations.

If you use the chat assistant on our website, the messages you type are sent to our AI service provider solely to generate a reply. Please do not share sensitive personal information in the chat.

6. Retention

We keep enquiry data only as long as needed to respond and maintain reasonable commercial records, unless a longer period is required by law.

7. Your rights

Subject to applicable law you may request access, correction or deletion of your personal data. Contact us via the Contact page to exercise these rights.

8. Cookies

The site stores your preferred language and theme locally in your browser to improve your experience. These preferences never leave your device.

9. Contact

For any privacy-related question, please use our Contact page.